The satisfaction of a customer who gets something on something doesn't work for him. Well sometimes it's crap like this pink doesn't fit my pants. Or I thought it would be more bluish pink. In that moment customer service has a yes we handle all complaints for the benefit of the customer and he doesn't even have to return it because for example it's also profitable for us because if you order a personalized shirt with your avatar on it you know right pavel sarah. Exactly. I don't need it and you have to do the job go to the post office and pay whatever.
What did we have to do why we immediately send you money or send a second product so we managed to resolve all complaints and everyone is happy and it works. Save time you don't have to deal with all of them of course. And whatsapp mobile number list seeing that the cost of acquiring or retaining customers is relatively low. in my industry and it fluctuates between pln and pln. That's the high cost very much. Very big. Yes. I have a very competitive industry right and that's where everyone in is positioning themselves. But blah blah blah. Thirty-four gold shirts. Yes and the cost to get the order is forty-five to one hundred and twenty so it's better to give the money to the customer. It's thirty-five zlo to you. Thank you, right? Pay.
Make him a regular let's just say. Are these customers coming back? Yes they are. Well it's not great we acquired printed a shirt now we have a minus you know see first because we're a platform so the most important thing is to build trust and stuff like that you can build this relationship foundation that people know who's on the other side they know who's going to take the blame because show up as the president of your company and say this company is mine this is my account open I answer questions so when the question arises yes who are you going to the president. This is me and the guarantee of the company's integrity, so it is a bit of a guarantee of quality.